Submit ›
or
2.4 Based on 7 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Product 1
  • Customers don't like
    • Poor customer service 2
    • Shiping time 1
    • Trailer quality 1
Advanced
search
loading...
More Less

Tracker Marine Reliably is the question here. The motor pod on my 2013 Sun Tracker needed to be replaced do to a bad weld. According to my boat dealer. (Easton's Marine here in Lawton Oklahoma). it took Tracker Marine Six (6) weeks to ship the part. From 8 June to 20 July 2016. The maintenance manage for Easton's Marine told me the part had just come in on the 20th of July. Next question for Tracker Marine, why did it take Six (6) weeks to ship... Read more

Was this review helpful? 0 0

Boat hull cracking from rough water! Terrible Customer service lady on the phone knows barely anything about boats or customer service!

Add comment

SOME OF THE WOARST SERVICE IVE GOTTEN. DROPED BOAT OFF WAS TOLD WE ARE ABOUT 3 DAYS OUT AFTER A WEEK AND NO CALL WITH UPDATE ON MY BOAT I CALL AND AM TOLD WE ARE 4 TOP 5 WEEKS OUT SORRY THERES NOTHING I CAN DO SO WE GO FROM 3 DAYS OUT TO 4 TO 5 WEEKS, I DONT THINK SO IF MY BOAT TRAILER WASNT BROKE AND THE REASON FOR THE BOAT THER IN THE FIRST PLACED I WOULD BE GOING TO PICK MY BOAT UP AND GO ELSE WERE CANT GET STRAING ANSWERS U LEAVE MESSAGE FOR... Read more

Was this review helpful? 0 0

There customer service sucks. I bought a brand new bass buggy 16 and paid for the upgrades. In closing the deal i was told i would recieve a $250 bass pro shop gift card which i was going to spend on items for the boat. Two months later no card customer service tells me there is no record of me buying this boat. Bass pro shops has told me they have contacted them with proof of purchase and the card will be here next week. Heard that for 8 weeks... Read more

Was this review helpful? 0 0

I purchased my Pro Guide V16 SC new in the spring of 2013 and basically I am very happy with it. That is until today. The trolling motor battey needs replaced. First I fnd the lock down system for the battery is imossible to remove. I took off the twist nuts and removed the top piece hollding down the battery and that was no problem. Now for the fun. The long plastic bolts can not be removed so I cut one off. Now I can get the battery out of... Read more

Was this review helpful? 0 0

They are cheap mass produced low quality boats. That is why they are so cheap when a boat,engine and trailer is 5-10 thousand dollars cheaper than other brands of the same type boat there is a reason. If you have issues contact your dealer and the US Coast Guard Safety office the only way to solve these issues to shut down the company. I also recommend having all new or used boats examined by a marine surveyor before purchase save a lot of head... Read more

Was this review helpful? 1 0

Well lets see had 2 boats ive had deposits on get sold even after being approved for the loan! Called today and was rudely told nothing they can do and wouldn't try to locate any other boats available, hassle free buying experience my ***! When I asked about the most recent *** trying to get a boat i was told thats between me and the dealer.... ok thanks for the help its your network! After being a Nitro boat owner for 12 years and promoting... Read more

Was this review helpful? 0 0

Brought my atv in for repairs.. was told 7 to 10 days.. 11 days called and was told they were ordering parts. 14 days. called said they ordered parts. at 18 days.. was told the parts had come in and was going to start working on it.. at 20 called again and was told the exact same thing. day 22 went to the store.. got upset because was told the parts had just came in again.. they checked the parts room and they were there.. so then.. got mad..... Read more

Was this review helpful? 0 0

2002 16wt has 4 cracks due to over heating when they welded the supports. As per a boat shop, so i called them and they said there's nothing that they can do,my warrenty states as long as I'm the original owner of the boat,which I am i bought it from a boat show.i also called the boat shop they told me to call tracker and i sent them pictures and the only thing they can say is that you'll have to get it fixed somewhere close to you.opps sorry we... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Tracker Marine Group.
Filing a new complaint about
×